Bring your questions. Get your answers.
Join our Customer Experience team for The Trust Concierge, a monthly session dedicated to helping you navigate the Childfree Trust system. Unlike a formal presentation or webinar, this time is entirely support-focused for individuals who have already created an account and are in the Childfree Trust system. We don’t have a set slide deck—instead, the session is driven by your questions.
Whether you are stuck on a specific step or just want to see a feature in action, this is your space to get real-time assistance.
Your Privacy is Our Priority
To ensure the total security of your personal data, attendees will not be able to share their screens. Instead, our team will use a dedicated demo environment to provide visual walkthroughs. You can follow along in your own account privately as we demonstrate the solutions to your questions in a secure, collective setting.
Attendance Details
- Active Members Only: This session is reserved exclusively for those who already have created an account and are in the Childfree Trust system.
- Need to create an account? Please visit mytrust.childfreetrust.com/sign-up before joining.
- Internal Training: These sessions are recorded for internal training purposes only to help us refine our member experience. To protect the privacy of our community, these recordings will not be distributed.
- General Inquiries: For questions regarding our services or non-account related matters, please email us at questions@childfreetrust.com.
How it works:
- Participant-Driven: We rely on your active participation! Please come prepared with the specific questions or features you’d like us to address.
- Live Troubleshooting: Watch our team demonstrate "how-to" solutions using our demo account.
- Direct Access: Connect with the Customer Experience team in a collaborative, open-forum environment.
We look forward to helping you resolve your questions and helping you navigate your account with confidence!